Insurance Administrator - Gorontalo (Contract Position)

Join a dynamic team in Gorontalo as an Insurance Administrator and play a pivotal role in ensuring smooth, efficient, and compliant insurance operations. This contract position offers an exciting opportunity to contribute to administrative and operational processes within the insurance industry. As an Insurance Administrator at Pengiklan Anonim, you will be responsible for managing insurance policies, claims, and customer data, ensuring that all processes are carried out accurately and efficiently. This role is perfect for professionals looking to leverage their skills in a dynamic and growing market.

In this role, you will work closely with the insurance team to handle day-to-day administrative tasks, including policy issuance, claims processing, and customer service. You will use industry-standard tools such as Microsoft Office Suite, CRM systems, and insurance-specific software to manage and streamline operations. With a focus on compliance and customer satisfaction, this position is ideal for those seeking to make a meaningful impact in the insurance sector.

📋 Tanggung Jawab Pekerjaan

• Manage insurance policies, including issuance, renewal, and cancellation.
• Process and handle insurance claims, ensuring accurate and timely resolution.
• Maintain and update customer and policy data in CRM and database systems.
• Assist in the preparation and submission of insurance documents and reports.
• Coordinate with internal and external stakeholders to ensure smooth operations.
• Provide excellent customer service to clients and ensure their satisfaction.
• Monitor and report on insurance performance metrics.
• Stay updated with industry regulations and best practices to ensure compliance.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Insurance, or a related field.
• Minimum of 2 years of experience in insurance administration or a related role.
• Proficient in using Microsoft Office Suite, including Excel, Word, and Outlook.
• Experience with CRM systems and insurance-specific software is a plus.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to work well in a team and independently.
• Familiarity with insurance regulations and compliance requirements.

🛠️ Keahlian

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